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AGLIN Forum 2011 new technologies: values and practices in libraries

Some notes from an AGLIN seminar I went to in 2011 as a way of keeping track of PD events I go to. Accuracy not guaranteed

The first talk of the day was by Peter Alexander and Tim Dale on Gov 2.0 and how the government is using web 2.0 technology.  The aim is to use web 2.0 as a whole of government.  There is always pressure to do things better for less money.  Twitter and other social media are just another channel to the job.  Better service deliver is the aim; Give people what they want, when they want and how they want it.  Internet is the preferred method for people to contact government.  The preference for internet communication with government has grown over time.  The main reason is convenience but sometimes regulations mean people must present to shopfront.

Govt 2.0 drivers : leadership, engagement & open access

  • Declaration of open govt: informing, engaging, participating
  • important part of move to govt 2.0 is the people and their innovation
  • innovation is engaging with risk
  • Engagement: govt official website interacting with web 2.0 technologies,
    twitter, fb, media release. two way communication
  • If you going to engage you must engage with the media
  • if you going to use web 2.0 must have a policy, who you respond to &
    possibly sub policies
  • Speechbubble – eg from Human Services
  • Govspace – platform provided by Finance for depts. to have blogs
  • open data – no restrictions to info
  • principles – need to find the data, then play with it & share after
    manipulation
  • agenices need to discover data to publish, the process – any restrictions
    or open needs to be determined
  • then licence phase – choose how to publish then publish phase decide
    appropriate format/look then refinement stage where edited
  • need to give people the tools to interpret the data
  • data.gov.au – help people discover the data sets
  • libraryhack.org shown
  • showing uses of data sets in web 2.0  – US police showing where crime committed, giving name, address & rap sheet
  • how do you see libraries using this space
  • use govt material. libraries need to be progressive
  • libraries need to be innovative, drive some of the change, demonstrate
    value, use the tools
  • web 2.0 assist in community engagement

Brian Farnhill & Suzette Bailey on Effective info management
strategies with sharepoint 2010

  • features of sharepont 2010 – managed metadata across all Office 2010
    applications
  • difference between – taxonomy vs folksonomy. folksonomy user defined
    metadata, promote popular terms
  • document sets – documents grouped together for a specific purpose; apply
    metadata and info mgtment policies to all docs in group
  • can also manage docs as if single area
  • info mgtment policy is a set of rules that govern the availability &
    behaviour of a certain type of important content
  • web 2.0 assist in community engagement

John Cooksey from Zenith talking about Technology & talent

  • move towards part-time & temporary jobs
  • workforce strategy – more questions then answers
  • should companies ‘make’ or ‘buy’ labour
  • what roles critical, one size fit all does it work, valid & reliable
    people measures in place

thinking for a living – Tom Davenport states knowledge works have high
degrees of expertise, education or experience

3/4 job growth come from – IT, health & Training/Library

influence of web 2.0 – traditional less relevant, need for broader info
mgtment skills including: info/bus needs, info design

vision 4 workforce – can they do the job, will they. short term fixes not
an option

upgrade staff skills

Laurie Atkinson on Victorian Government Library Service

comprised of all govt depts & agencies

part of Victorian Govt agenda to share services

stakeholder engagement critical to success

use staff wiki to help drive change within organisation

wiki used as a survival guide to coping with the whole change

creation of virtual teams created to help with change

staff had to put hand up for one of the 5 teams

changes in structure have not translated to budget

VGLS setting measurable outcomes to changes

VGLS: put your problem on the market and let them fix
it! The power of crowd sourcing!

Paul Hagon from NLA on Web 3.0

web 1.0 = 1993 hyperlinks, static, consumption

web 2.0 = 2004 2 way, interactive, producing, social

web 1.0 info pushed out to you, web 2.0 info you can interact with

web 3.0 ~2010 semantic, machine driven

linkages of search terms and meaning

microformats, rdf, html markup used in web 3.0

values places in code to tell computer of meaning of certain search
outcomes

eg., html code to tell engine that information it’s looking at is related
to copyright info

search engines starting to put more relevance to the extra code

resource descriptive framework attributes (RDFA) – Xml code

semantic web all about linkages

Dublin Core = specific rules regarding metadata

owl = web ontology language, used to start build semantic rules in strict
way

sparql = sql for link data

libraries can use markup html using rdfa in their records

dbpedia – like wikipedia for web data

Alison Dellit talking about Trove

using Prezi

what they learnt from Trove experience

Content: if you don’t have the content then you won’t get anywhere

wide variety of use of the content. digital, rare, undiscovered

Convenience: means to the end for some people

simple choices, plain language, complexity for those who want it, user
feedback

Libraries Australian & Australian Libraries Gateway important to Trove

Iterative, user-driven collaborative

Scott Lewis talking about The Semantic web

what is the goal of the semantic web? It’s about efficiency

everything that you can get out of the info

How? meaning of info is derived from the document itself, and not the
source context

meaning is structured

meaning is contained/communicated

Increasing total use : less info, not more, increases use: contextual,
taregted, layered

display: using meaning to inform display: priritise, condense, visually
intrigue

active info: make the information “usable”: share-able,
comment-able

outsource enrichment: engage users, save engagement: meta-info – comments,
clicks, shared items; tags; additional content

Interface engagement: interfaces have the purpose of making info us as
easy as possible

challenges: relate to your clients, not the info; attitude &
aesthetics are half the battle; learn new ways to say yes

Tool: RDF/RDFs/OWL; social web; AI classification system

web 2.0: originated in thoughts about commodification; web 2.0 “use
of databases which are derived from social interactions;

web 3.0: everything is a database

mass aggregagtors – moreover, muse

Gaik Khong on Automated selection & subject indexing of newspaper
clippings

part of ParlInfo

LAST Library Authoring System & Thesaurus : autmoated ingestion,
automated selection, automated subject indexing

collates, selects & indexes the media monitors newspaper clippings by
7.30am each morning

Anne Slaney talking about pay per view pilot for end users

trust in users not to do the wrong in regards to inappropriate material or
over use

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AGLIN Forum here I come

Getting ready to go to Canberra for the AGLIN forum on “New technologies: value and practices in libraries”.  Looking forward to an informative day and possible networking opportunity.  This comes after a very informative and enjoyable evening yesterday at the ALIA Sydney “Knowing Me, Knowing You” networking event.  Fun time and lots of information for all who attended.  Especially good to see a good cross section of people from different sectors of the library and information industry as well as varying professional backgrounds.

One thing that came through in all the discussions is that if you have a passion for something follow it and you’ll find the perfect job for you.  The passion may be in libraries but it may also take you out of libraries as well.  Remember that your skills are transferrable to any role you take on.

AGLIN Forum “New technologies: value and practices in libraries”

Just organising my trip to Canberra for the AGLIN forum on “new technologies: value and practices in libraries”.  There is an interesting mix of people speaking.  I’m interested in looking into the semantic web and what that is about.  At the moment there really is a lot going on technologically both globally but also within libraries and sometimes it’s hard to keep up.  Will be blogging from the forum and tweeting if possible.

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