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As more training gets done online these days I’m finding myself evaluating things that I like and don’t like about it and what bits are helpful. I know we all do this but I’m finding that there are times where I wonder why I’m doing the training. I’ve recently had to do some systems training and as the LMS provider is in the US the training has been done online. Now I know there are technical difficulties that arise and there are time zones and other issues but I really struggle to follow a training session where all I’m doing is sitting at a desk watching my computer monitor and listening in while the trainer is showing me different links and areas of the system. While I do find it interesting it becomes a bit of a battle trying to remember everything – while taking notes – and not to fall asleep during the session as it becomes a bit of a one way session.
I’m not talking about a session that is only 1 hour – this is a 6 hour training session that can become monotonous when all you have is one person talking and all you need to do is remember to move your mouse occasionally so that the screensaver doesn’t come on. It gets worse if there are no training manuals provided – or are provided 5 minutes before the session starts and you haven’t had time to print them out. I know there are limitations to what you can do but I’m not sure that anyone learns a lot in that situation. I know that I’m usually left scratching my head and wondering what was it that I’ve just learnt.
Time really flies and I’ve realised that I’m having to get ready for the next semester of study, planning what courses we’ll be running in the library for August through to September and deciding on how to implement some staff training – especially in social media applications.
How do you implement social media training for staff that are resistant to using computers in the first place. They use the LMS because they have to but as much as possible will not look at any new technology. My normal reaction is that I won’t push anyone into doing anything that they don’t want to do but management has let it be known that all staff need to be made familiar with the technology and how to use it.
This means finding a way that each individual can accept doing something that they don’t want to. I’m continually surprised that that people will use technology but still be resistant to using the technology or learning about new technology. This is the continuing challenge of convincing people that change and new technology can be a good thing.
Had a web 2.0 course at Customs House Library this morning and the computers did as they were supposed to. The students enjoyed themselves and were able to complete all the necessary exercises during the lesson. I do love it when things work as they are supposed to 🙂
Just got approval for a 5 week course on web 2.0 to be supported by a blog. Very excited about the potential to use this as a springboard to get permission to create a blog for the Library as a whole. I now have to make sure that I get all things covered properly.
Busy two weeks with running courses, going on courses/workshops and trying to catch up with everything else in between. Going to courses can constitute a danger as I usually come back with ideas that mean more work for me. Oh well, always fun to see what others think is a good idea.